At ModernPatioDesign.com you can be sure that you will receive only the best quality outdoor furniture available at a discount price. We research every furniture collection that we offer to make sure it meets our quality standards. If we do encounter issues with certain products or manufacturers we are committed to resolving what ever the problem may be in a fast, professional, and efficient manner. Just look at our feedback and you can see we want you to be happy with your furniture. We therefore refuse to sell inferior products found in some of the large retail outlets. That furniture may look nice at first and cost a lot less, but you can be sure you will have to replace it every year due to low quality materials and poor construction. And if for some reason you are not satisfied with the furniture you receive you may return it in accordance with our return policy. We do our best to include as much information about our products, but if you have any questions feel free to email or call our Customer Service and we will be happy to assist you.

Our furniture in Modern Patio Design are made with high-quality and premium materials. They range from resin, wicker/rattan, teak, aluminum, wrought iron and more depending on the brand.  These materials ensure that our furniture is both functional, weather-resistant and attractive, suitable for outdoor use.

Yes, you can find a variety of cushion options that are specifically designed to fit the furniture pieces you have. These cushions are typically available in different sizes, colors, and fabric types to match the existing furniture sets. We can also customized your replacement cushions, contact us along with the measurements and type of furniture and our team will assist you.

Yes, at Modern Patio Design, we do offer customized orders for our wicker furniture. If you're interested in personalizing your furniture to better suit your style or specific needs, it's best to contact our customer service team, we will guide you through the available options and help you create the perfect piece for your space.

Yes, our products at Modern Patio Design are designed to be weather-resistant. They are made from high-quality materials like all-weather resin wicker and rust-resistant frames, ensuring durability against the elements. This makes our furniture well-suited for outdoor use, providing long-lasting beauty and functionality in various weather conditions.

The dimensions and weight of the product are listed in the description and features section under the product on our website. For more detailed information or specific inquiries, you may contact our customer service team.

The best material for outdoor cushion inserts is high-density polyurethane foam wrapped in a layer of Dacron or polyester fiberfill. This combination provides excellent support, comfort, and resilience. Additionally, for enhanced durability and water resistance, quick-dry foam or reticulated foam is ideal, as it allows water to pass through easily and dries quickly, making it perfect for outdoor environments.

Sunbrella fabrics are the go-to skins for cushions. Explore more about this on our blog: Sunbrella Fabric 101: Everything You Need To Know

We source our furniture from a variety of manufacturers, many of whom are located in the United States to ensure timely delivery and premium quality of products.

Yes, wrought iron is an excellent choice for patio furniture due to its durability, strength, and classic style, though it requires regular maintenance to prevent rust. More details on our blog: Wrought Iron Outdoor Furniture: Buyer’s Guide to Styles & Designs.

On cases, yes, wrought iron can rust if exposed to the elements outside, but regular maintenance and protective coatings can help prevent rust.

Modern Patio Design does offer promotions and sales from time to time, providing customers with the opportunity to purchase quality furniture at discounted prices. However, overall, our prices are carefully optimized to offer the best value, and we also offer a price match guarantee to ensure you're getting the best deal. If you have any questions about current promotions or price matching, we encourage you to contact our customer service for more details.

To be updated of sales and promotions, we highly encourage you to sign-up for our newsletter.

No, it is a landing page and sales funnel builder exclusively for Shopify stores.

The key difference between rattan and wicker furniture lies in their materials and construction. Rattan is a material, while wicker is the method of weaving that can use rattan or other materials to create furniture. Check out our handbook to learn more.

Shipping times vary dependent on the product, manufacturer and your location. In addition, many of our products feature custom cushions, which may take time to make. Approximate shipping timeframes are shown on the product details page next to Availability.

Our furniture ships to you directly from each manufacturer's warehouse. This saves warehousing costs and allows us to pass the savings on to you! As a result, our furniture ships from a number of different facilities around the country. More detailed information can be found in the Shipping Information section on the product details pages.

Smaller parcel orders will be shipped UPS and FedEx. In such a case, the driver may leave your package at your residence. However, the majority of our orders ship via truck freight due to their size and weight. In such an instance, a freight company representative will call you ahead to arrange delivery to your location. Someone will need to be available to sign for the delivery and inspect the furniture for any damage.

The majority of our products ship fully assembled. Most items specify if any assembly is required. Usually the only items that need simple, minor assembly are rocking chairs that have metal runners that are easily attached to the legs of the chair or dining tables where the table top needs to be attached to the table base. The hardware will be included and it's a very simple process. Please email or call Customer Service if you have any product specific questions.

The usual lead time for receiving your order from Modern Wicker is between 4 to 6 weeks, but this timeframe can be subject to change. Depending on the supplier and whether your order is customized, it could take up to 10 weeks for delivery. Our customer service team will keep you posted with updates on your order’s progress.

Modern Patio Design primarily offers curbside delivery, where your items are delivered to the nearest curb at your address. At this time, we can offer white glove delivery depending our carrier's capacity. You may contact our customer service team to explore this option for your order.

Yes, we do ship to rural areas within the continental United States. However, delivery times may vary depending on the location and additional fees apply.

It is our policy not to negotiate on price. We do our best to get you the lowest prices we can and also offer free shipping. If you do find the same furniture for less online, please email or call customer service with the details.

Modern Patio Design accepts a variety of payment methods, including Visa, MasterCard, American Express, Discover, Google Pay, Meta Pay, Shop Pay, and Venmo. We also accept PayPal for your convenience. For flexible payment method, we accept BreadPay - more info about this, here.

Your credit card or PayPal account is automatically charged at the placement of your order. The credit card charges are applied upfront because most orders require custom options and deposits from us to the manufacturer for the making of cushions with selected fabrics, etc and the cost of boxing and pallets for each shipment. If you would like to order over the phone we will require that your credit card payment information be verified before we confirm the order.

On our website, items are shown as available within the usual lead times of 4 to 6 weeks. Our customer service team will update you if the item is in stock and ready to ship.

Damage is rare but it can happen from time to time. If your furniture arrives damaged, please note any visible damage on the delivery receipt before unpacking and contact us immediately with digital images and a description of the damage. Do not refuse delivery. Our team will review and assist in solving the issue in the best way possible.

After calling us to process a return you will need to prepare your item for shipment. Please repack the item to be returned securely in the original packaging. Make sure the package is fully sealed before shipping. We are not responsible for packages that are lost or damaged. Please see Returns Information for complete details.

Each product comes with a limited warranty depending on the brand and manufacturer. For the complete list and detailed Warranty Policies, please visit our Manufacturer Warranty Information page.

For detailed information about cancellation, return and refund policies, click HERE.

To clean, care for, and maintain your outdoor furniture, it's recommended to regularly dust or vacuum to remove dirt and debris. For deeper cleaning, use a mild soap and water solution, gently wiping down the wicker with a soft cloth. Avoid using harsh chemicals or abrasive cleaners, as they can damage the finish. Additionally, it's important to protect your outdoor furniture from prolonged exposure to extreme weather conditions by using furniture covers or storing it under a shaded area when not in use.