To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. A 20% restocking fee and shipping fee may be charged depending on reason for return.  We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Replacement cushions are made to order and are not returnable unless they are defective out of the box.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Replacement cushions are made to order and are not returnable unless they are defective out of the box.


At we offer free shipping on all orders. Your furniture is delivered directly from the manufacturer's warehouse to your location via LTL Truck Freight. All deliveries are curbside. This means the truck driver brings the boxes to the edge of the truck and you take them off of the truck. You are responsible to transport the furniture to where you would like it. Once your order has shipped a freight company representative will call you at the number you provide during checkout to arrange a delivery date and time. You will be responsible for inspecting, unpacking, and moving the furniture to the place that you would like it. Due to the large sizes and weight, the furniture must be delivered on a freight truck. Your location must be easily accessible or they may not be able to deliver directly to your house. If this is the case you will need to arrange another location where the furniture can be delivered.


Please take care when ordering - if you order the wrong products, change your mind or give us an address that the truck cannot get to you are responsible for the cost of freight to you, the cost of freight back to warehouse and a 20% restocking fee.


Free Shipping is for the 48 contiguous United States only.  Hawaii, Alaska and international destinations will have to pay freight.   The Florida Keys, any islands in the contiguous 48 states without bridges will incur additional freight charges.


If you do not accept the shipment, refuse the shipment, or cancel the order after the furniture has shipped you will be responsible for freight to you and all return shipping charges plus a 20% restocking fee. If you have any questions or concerns about the delivery process feel free to contact us and we will be happy to explain the delivery process to you.